Hospice Welcomes Director of Operations

 We are pleased to welcome Natalie Whitehurst as Director of Operations (DoO) and key member of our leadership team. As  the DoO, Whitehurst is responsible for the daily general operation of Hospice of the North Country’s Plattsburgh and Malone  locations. As a member of the leadership team she will help shape and execute a strategic plan that is designed to ensure  patients and families receive exceptional end-of-life care by compassionate and skilled health care professionals. “I am  honored to be part of such a wonderful organization and look forward to working with HONC and the community,” said  Whitehurst. Whitehurst has experience in process improvement and project and team management. Most recently, she was  a Project Group Manager at Fujistu Frontech in Plattsburgh. In this position, she was responsible for the management of  project coordinators and production schedules, and quality benchmarking and process improvement. Prior to that,  Whitehurst was a Research Scientist at Pfizer Drug Safety Research and Development in Chazy. While in this position,  she managed technical staff and laboratory operations. Whitehurst earned a Bachelor of Science in Marine and Freshwater  Biology from the University of New Hampshire in Durham New Hampshire. “We are very pleased to welcome Natalie to our  team,” said Kent W. Brooks, CHPCA, HONC CEO. “Her management and quality assurance experience will have a         significant impact on our success.”