If you're looking for a career that will allow you to use your nursing skills and experience to make a meaningful impact on your patients, we want you to join our team! You can be a part of a team of medical professionals who help change lives and share our mission of helping people of the North Country die in spiritual, mental, and physical comfort.
DIRECTOR OF PATIENT SERVICES
The Director of Patient Care Services (DoPS) position is full-time and reports directly to the Chief Executive Officer (CEO) and is a member of the senior leadership team. The DoPS is responsible for the planning, implementation, and delivery of patient services provided to patients and families. The DoPS oversees Social Work, Spiritual, Bereavement and Volunteer services.
The position oversees both Clinton and Franklin Counties
QUALIFICATIONS/ JOB RESPONSIBILITIES
Must hold a minimum of a Bachelor of Science in Nursing and have four years of professional experience in the delivery of nursing services which shall include at least two years in a supervisory position.
Applicants must be currently licensed and registered in New York State.
Must possess strong leadership and interpersonal skills with excellent communication skills.
Knowledge of current Medicare, Medicaid, and all third party reimbursement rules and regulations preferred.
Oversees Clinical Services (RN, LPN) and Family Support Services (Social Work, Spiritual and Bereavement), provides leadership and supervision to the team in planning, coordination and delivery of interventions through annual evaluations, and field evaluations.
Facilitate Interdisciplinary team meetings for review of patient care, appropriate goals and effective interventions.
Participates in overall agency development; plans and implements clinical and administrative projects coordination them with overall agency plans, including the strategic plan.
Responsible for assisting with NYS DOH Surveys.
Assist in development of policies, procedures and guidelines to fulfill program objectives.
Assist agency in education and training programs; identify needs for staff education and assist in the development of in-service programs for interdisciplinary team and contracted staff.
Oversee documentation review and ensure accuracy in medical records management.
Assist in case management by collaborating with health care teams to develop patient care plans.
Supervise support staff and provide guidance on best practices in patient services.
Maintain compliance with Medicare regulations and other relevant healthcare policies.
Participates in community medical activities which have relevance for hospice, e.g., grand rounds, physician outreach and education, in-services for interdisciplinary team and contracted staff.
Follows up on all unusual incident reports, patient and family complaints, makes visits as needed.
Work closely with Administrative team on clinical budget, contracts and agency metrics.
Skills
Strong knowledge of medical terminology and health care practices.
Proficient in case management techniques and hospice care coordination.
Excellent leadership abilities with experience in supervising teams.
Ability to conduct thorough documentation reviews to ensure quality standards are met.
Effective communication skills, both verbal and written, for interacting with diverse populations.
Familiarity with Medicare policies and procedures is a plus.
Email resume and letter of intent to:
Natalie Whitehurst, Executive Director
Email: nwhitehurst@hospicenc.org
FULL TIME RN/CASE MANAGER (MALONE)
QUALIFICATIONS & REQUIREMENTS
· Registered Nurse, currently licensed in New York State
· 4-day work week (paid for 5 days)
· Two years of comprehensive nursing experience
· Valid driver’s license and transportation
· Demonstrated skill in nursing practice and ability to respond to the medical and emotional needs of patients and families in varied settings
· Must be physically able to lift, transfer and position patient as needed
· On-Call required on weekends and weekdays as scheduled
BENEFITS
Competitive Compensation Package Includes:
Medical/Dental/Vision Plans
Flex Spending Account
403(b) plan and discretionary match
Send resume and letter of intent to:
Jason Surprenant, Director of Patient Services
jsurprenant@hospicenc.org